Appointment reminders
Send a reminder the day before with Confirm and Reschedule buttons — the simplest way to cut no-shows.
Platform FeaturesEverything you need across WhatsApp, Instagram & Messenger
WhatsApp Team InboxOne number, many agents — zero missed chats
Instagram InboxDMs, story replies & comments in one place
Messenger InboxPage DMs & post comments as conversations
AI Agent (RAG)A smart agent trained on your own business data
Multiple Human Live ChatHandle chats from several agents at once
Ask AIAI-powered smart replies & suggestions
Chatbot Flow BuilderBuild automated reply flows, no coding needed
Retarget Users on WhatsAppRe-engage past contacts with targeted messages
WhatsApp SchedulerSchedule messages for the perfect moment
Import, Broadcast & TrackBulk send campaigns & monitor delivery rates
Ads that Click to WhatsAppTurn ad clicks directly into WhatsApp chats
Multi-Agent Live ChatOne number, many agents — zero missed chats
Connect No Code A.I. ChatbotsPlug in AI bots with zero lines of code
Broadcast Unlimited CampaignsSend mass messages with no restrictions
No Banning IssueStay safe with 100% Meta-compliant messaging
Industries We PowerPurpose-built WhatsApp automation for every sector
Education & EdtechCoaching, Institutes & Online Learning
Banking & FintechDigital Payments, Lending & Finance
HealthcareClinics, Hospitals & Wellness
Events & WebinarConferences, Meetups & Live Events
EcommerceOnline Stores, D2C & Marketplaces
Real EstateAgents, Developers & Property Listings
IT Services & InternetTech Support, SaaS & Web Services
Offline & RetailStores, Outlets & Local Businesses
HR & RecruitmentHiring, Onboarding & Talent Acquisition
Spas & SalonsBookings, Promotions & Client Loyalty
AutomobileDealerships, Service Centers & Rentals
Travel & TourismBookings, Tours & Hospitality
Marketing AgenciesCampaigns, Leads & Client Updates
GovernmentPublic Services & Citizen Engagement
Gym & Fitness CentersMemberships, Classes & Reminders
Healthcare & Pharmacy
WhatsApp Business API for Healthcare
On Cloud API lets clinics, hospitals and pharmacies send appointment reminders, prescription refill confirmations and report-ready notifications over WhatsApp, using the official Meta Cloud API with 0% markup on Meta’s rates. Reminders are billed as Meta utility conversations, and because patients actually read WhatsApp, clinics use them to cut no-shows sharply. Patients must opt in, and every reply within 24 hours is free.
60%fewer no-shows
24/7self-serve booking
0%markup on Meta rates
What healthcare teams automate on WhatsApp
Prescription refills
Let patients request a refill in chat and confirm when it is ready for pickup or delivery.
Report & result notifications
Tell patients the moment a lab report is ready, with a secure link to collect it.
Booking bots
Let patients check availability and book a slot 24/7 without calling reception.
Follow-up & adherence
Send post-visit care instructions and medication reminders automatically.
Pharmacy delivery tracking
Share live delivery status for medicines sent to the patient’s door.
Healthcare on WhatsApp, market by market
Rates, payment methods and compliance differ by country. Pick yours for the local detail.
Healthcare — common questions
How do clinics reduce no-shows with WhatsApp?
Clinics send an automated reminder before the appointment with Confirm and Reschedule buttons. Because WhatsApp messages are read far more reliably than SMS or email, patients either confirm or free the slot in time for someone else.
Can patients book appointments through WhatsApp?
Yes. A no-code chatbot can show available slots, take the booking and send a confirmation, so reception is not tied up on the phone.
Is it appropriate to send medical information on WhatsApp?
Send notifications rather than clinical detail — that a report is ready, that a refill is confirmed, that an appointment is due — and link to a secure portal for the records themselves. Patients must opt in first, and On Cloud API sends only Meta-approved templates.
What does a WhatsApp appointment reminder cost?
Reminders are billed by Meta as utility conversations at the rate published for your country, with 0% markup from On Cloud API. If the patient replies, every message you send for the next 24 hours is free.
Ready to run healthcare on WhatsApp?
Go live in 10 minutes on the official Meta Cloud API — with 0% markup on Meta rates.