Platform FeaturesEverything you need across WhatsApp, Instagram & Messenger
WhatsApp Team InboxOne number, many agents — zero missed chats
Instagram InboxDMs, story replies & comments in one place
Messenger InboxPage DMs & post comments as conversations
AI Agent (RAG)A smart agent trained on your own business data
Multiple Human Live ChatHandle chats from several agents at once
Ask AIAI-powered smart replies & suggestions
Chatbot Flow BuilderBuild automated reply flows, no coding needed
Retarget Users on WhatsAppRe-engage past contacts with targeted messages
WhatsApp SchedulerSchedule messages for the perfect moment
Import, Broadcast & TrackBulk send campaigns & monitor delivery rates
Ads that Click to WhatsAppTurn ad clicks directly into WhatsApp chats
Multi-Agent Live ChatOne number, many agents — zero missed chats
Connect No Code A.I. ChatbotsPlug in AI bots with zero lines of code
Broadcast Unlimited CampaignsSend mass messages with no restrictions
No Banning IssueStay safe with 100% Meta-compliant messaging
See all features & pricing
Industries We PowerPurpose-built WhatsApp automation for every sector
Education & EdtechCoaching, Institutes & Online Learning
Banking & FintechDigital Payments, Lending & Finance
HealthcareClinics, Hospitals & Wellness
Events & WebinarConferences, Meetups & Live Events
EcommerceOnline Stores, D2C & Marketplaces
Real EstateAgents, Developers & Property Listings
IT Services & InternetTech Support, SaaS & Web Services
Offline & RetailStores, Outlets & Local Businesses
HR & RecruitmentHiring, Onboarding & Talent Acquisition
Spas & SalonsBookings, Promotions & Client Loyalty
AutomobileDealerships, Service Centers & Rentals
Travel & TourismBookings, Tours & Hospitality
Marketing AgenciesCampaigns, Leads & Client Updates
GovernmentPublic Services & Citizen Engagement
Gym & Fitness CentersMemberships, Classes & Reminders
Blogs
Education

WhatsApp Business API for Schools & Universities

On Cloud API lets schools, colleges and universities automate admissions enquiries, fee reminders, class and exam alerts and parent updates over WhatsApp, using the official Meta Cloud API with 0% markup on Meta’s rates. Reminders and notices are billed as Meta utility conversations, and once a parent or student replies, every message you send for the next 24 hours is free — so two-way support costs nothing. Institutions are typically live in 10 minutes.

24 hfree two-way support window
10 minto go live
0%markup on Meta rates

What schools & universities teams automate on WhatsApp

Admissions enquiry bots

Answer course, fee and eligibility questions 24/7, capture the applicant’s details, and hand the qualified ones to your admissions team.

Application & document reminders

Chase incomplete applications and missing documents automatically — the single biggest cause of admission drop-off.

Fee reminders & confirmations

Send due-date reminders with a payment link, and confirm receipt the moment a fee is paid.

Class, exam & result alerts

Notify students and parents about timetables, exam dates, results and schedule changes the moment they happen.

Parent communication

Send attendance alerts, progress updates and circulars to parents on the app they already read.

Alumni & event engagement

Invite alumni to reunions, share job openings and drive event attendance with reminders.

Schools & Universities on WhatsApp, market by market

Rates, payment methods and compliance differ by country. Pick yours for the local detail.

Schools & Universities — common questions

How do schools and universities use the WhatsApp Business API?

Institutions use it to automate admissions enquiries, chase incomplete applications, send fee reminders with a payment link, push exam and result alerts, and keep parents updated on attendance and circulars — all from one verified number that the whole office can answer from.

How much does WhatsApp cost for a school or university?

You pay Meta’s per-conversation rate with 0% markup from On Cloud API, plus a flat platform fee. Fee reminders, exam alerts and circulars are billed as Meta utility conversations, and admissions marketing messages as marketing conversations. Exact per-country rates are published on our country pages.

Is it free to reply to a student or parent?

Yes. When a student or parent messages you first, it opens a 24-hour service window, and every reply you send inside that window is free. This is why two-way support on WhatsApp costs an institution far less than it looks.

Can we send fee reminders to parents on WhatsApp?

Yes. Fee reminders are sent as Meta-approved utility templates and can carry the amount, due date and a payment link. Parents must have opted in first, and you can confirm payment automatically once it clears.

Can WhatsApp connect to our student information system?

Yes. On Cloud API connects to your SIS, LMS, ERP or CRM through webhooks and a REST API, so admissions, attendance and fee events can trigger WhatsApp messages automatically without manual uploads.

Do we need a separate number for the school WhatsApp account?

You need a number that is not currently active on the WhatsApp app or WhatsApp Business app. On Cloud API helps you register and verify a compliant institutional number during onboarding, and can guide you through Meta’s green-tick verification.

Ready to run schools & universities on WhatsApp?

Go live in 10 minutes on the official Meta Cloud API — with 0% markup on Meta rates.